Privacy Policy

Last updated: November 7, 2026

NoelGlow operates the website https://noelglow.site. This Privacy Policy explains how personal information is collected, used, shared, and protected when you visit our website, place an order, or contact us.

Information We Collect

Depending on how you interact with our store, we may collect:

• Your name, email address, phone number, billing address, and shipping address.

• Order details, purchased products, and transaction information.

• Payment-related information processed by our authorized payment providers.

• Device information, IP address, browser details, cookies, and website activity.

• Messages and other information you provide when contacting customer support.

How We Use Your Information

We use personal information to:

• Process payments, fulfill orders, and arrange delivery.

• Send order confirmations, shipping updates, and customer service messages.

• Respond to questions, returns, and refund requests.

• Detect fraud, protect our services, and maintain website security.

• Improve our website, products, and shopping experience.

• Send marketing communications where permitted by applicable law and your preferences.

• Comply with legal and regulatory obligations.

Shopify and Service Providers

Our online store is powered by Shopify.

We may share necessary information with service providers that help us operate our business, including payment processors, shipping and fulfillment partners, technology providers, and customer support services.

These providers receive information only as reasonably necessary for their services, subject to applicable legal requirements.

Cookies and Analytics

Our website may use cookies and similar technologies to support shopping cart functionality, website security, analytics, and other enabled store features.

Where required by law, we will request consent before using non-essential cookies. You can also manage certain cookie preferences through your browser or the privacy tools available on our website.

International Data Processing

Because our store uses international technology, payment, and fulfillment providers, personal information may be processed in countries other than your country of residence, subject to applicable legal protections.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, comply with legal obligations, and resolve disputes.

Your Privacy Rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, or restrictions on the use of your personal information.

You may also have rights relating to marketing communications and certain uses of personal information.

To submit a privacy request, contact us at christmassupport.2026@gmail.com. We may need to verify your identity before processing a request.

Children's Privacy

Our products and website are intended for a general shopping audience and are not specifically directed to children. We do not knowingly collect personal information from children in violation of applicable law.

Security

We take reasonable steps, together with our service providers, to protect personal information. However, no method of electronic storage or transmission can be guaranteed to be completely secure.

Policy Updates

We may update this Privacy Policy to reflect changes in our operations, technologies, or legal requirements. Any updates will be posted on this page with a revised date.

Contact Us

NoelGlow
Website: https://noelglow.site
Email: christmassupport.2026@gmail.com